Privacy policy

• Account and contact details, such as your name, phone number, email address, and address.
• Order, delivery, and payment details you provide while using the service.
• Location data when enabled, to help identify the delivery area and follow the order.
• Cylinder information and refill or usage history associated with your account.
• Technical data about your interactions with the platform, as needed to operate and improve it.

• To create your account, fulfill your orders, and provide related support.
• To send operational updates about an order or important service changes.
• To understand platform performance and improve the user experience.
• To meet legal obligations and prevent misuse.

We share the minimum necessary information with parties that help fulfill the service, such as the distributor or driver assigned to an order and a payment processor when used. We may also share data where required by a legal request. We do not sell or rent your personal data.

You may request access to, correction of, or deletion of your data, subject to legal exceptions and obligations. You may also object to certain processing. Contact us to review your request.

We use administrative and technical controls appropriate to the nature of the data, and limit access on a need-to-know basis. We retain data for as long as needed to provide the service or meet legal obligations, then review whether it remains necessary.

We may use cookies and similar tools to operate the platform and understand its use. You can control them through your browser settings, though some functions may be affected.

We may update this policy when the service or related requirements change. We will post the updated version on this page and may use an appropriate notice for a material change.

For privacy questions or to exercise your rights: